AppFox & Optro Help Center
Having a problem with a Cloud App?

Make sure you check out the ⚡ Cloud App Status Page to see any ongoing incidents.

  1. AppFox & Optro Help Center
  2. AppFox & Optro Service Desk

AppFox & Optro Service Desk

Hey there 👋 Welcome to the AppFox and Optro Support team!

Choose from one of the options below to raise a support request with us.

Existing tickets can be accessed from the top right.

Remember to check if our 📄 Documentation can help.

  • Report a bug or problem

    Inform us of App features not working as expected.

  • Get technical support

    Get help setting up, configuring or using the features in any of our Apps.

  • Suggest a new feature or improvement

    Tell us how we can make our Apps better suited to your needs.

  • Enquire about licensing or billing

    Ask about renewing, extending or cancelling your subscriptions.

  • Ask about data handling

    Request information about data privacy or security.

  • Request a Partner licence

    Apply for App licences as an Atlassian Partner.

  • Any other request

    Does your question or request not fit into one of the categories above? Get in touch.

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